Scheduling & Availability
All bookings made online are considered requests and are subject to confirmation by Tru North Handyman.
While we do our best to honor requested dates and times, appointments may need to be adjusted due to prior commitments, job durations, routing, or unforeseen circumstances.
You will receive a confirmation once your appointment is officially scheduled.
Service Area
Tru North Handyman proudly serves Southwest Michigan and Northwest Indiana.
Bookings outside this region may be subject to additional travel fees or may not be accepted.
Pricing & Payment
Prices are based on the service description at the time of booking.
Additional time, labor, or materials outside the original scope may result in extra charges.
Payment is due upon completion unless otherwise agreed in writing.
Cancellations & Rescheduling
Clients must provide 24 hours’ notice to cancel or reschedule an appointment.
Same-day cancellations may be subject to a fee of $50 or 25% of the booked service, whichever is greater.
Client Responsibilities
Provide safe access to the work area.
Ensure pets and children are kept clear of the workspace.
For installations, confirm the work area is suitable (e.g., walls can support mounted items).
Workmanship Warranty
All workmanship is guaranteed for 90 days unless otherwise specified in writing.
The warranty covers defects in labor and craftsmanship directly related to the completed service.
Warranty does not cover normal wear and tear, materials supplied by the client, or damage caused by misuse, neglect, or circumstances beyond our control (e.g., water leaks, structural issues, accidents).
If an issue arises within the warranty period, Tru North Handyman will make reasonable efforts to correct the problem promptly and professionally.
Extended warranty terms may be available depending on the scope of work.
Right to Refuse Service
Tru North Handyman reserves the right to refuse or discontinue service if conditions are unsafe, or if the scope differs significantly from the booking.